Whether you need a pair of sharp eyes or have some sight to lend, Be My Eyes is a simple, free tool to help people see the world better, together.
Be My Eyes connects people who are blind or have low vision with a global community of volunteers and company representatives who are ready at a moment’s notice to lend their eyesight for everyday tasks.
Be My Eyes is a support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!
Sign up as a user to get free visual support with tasks like reading labels, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.
If you have eyesight you want to share, sign up as a volunteer and answer calls from our blind and visually impaired users! Tasks are usually completed in just a couple minutes, and if you’re busy there’s no need to answer – someone else will get it.
1. Anyone 17 or older may sign up as a visually impaired user or volunteer.
2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds.
3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support.
Note: Specialized Help availability varies by region and company opening hours.
• Reading home appliances
• Reading product labels
• Matching outfits and identifying clothes
• Help in the kitchen
• Reading digital displays or computer screens
• Navigating TV or game menus
• Operating vending machines or kiosks
• Sorting music collections or other libraries
• Picking jewelry or crafts
Visually impaired users can call for on-demand video customer support from professionals at any of our well-known partner companies, without leaving the Be My Eyes App. Providers vary by region and language, but include households names in the following categories:
• Web and Computer Technology
• Consumer Packaged Goods
• Health and Beauty Products
• Banking and Finance
• Blindness Organizations
• We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support microvolunteering platform ever.
We asked our users how their lives changed after joining Be My Eyes. Hear what they had to say.
“Be My Eyes has made me feel so much more comfortable and secure knowing that if I should need sighted help, I’ll be able to get it.” - Diane, user from USA
“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, user from USA
“The little bit of help they might give us over the course of a few minutes, it’s a big thing for someone that’s blind or visually impaired. And to have access to that personal contact… I couldn’t imagine life without it.” - Chris Fisher, user from UK
“This is the most incredible asset that I have come across since losing my vision. It is efficient, timely, and the helpers are so very warm and thoughtful.” - Chaim, user from New York
"I am a new iPhone user and was just able to download this app and use it for the first time. It is so comforting to know that I can have assistance when I am stuck, and to know that I am really never alone. This is fantastic! Thanks so much!" - Clarizza, user from Germany
If you’re an Android user and don’t download the app from the official Google Play Store, you may find the installation process more complicated than usual.
But we are delighted to inform you that you don’t need to worry. To ensure you could install this app smoothly, we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step, with the help of pictures.
You may find this helpful article on the downloading site, or visit How to install APK/XAPK files on Android.
If you need further help, please do not hesitate to contact us via email [email protected].
We fully understand your concern about safety. We agree that one person wouldn’t be too careful in the cyber world. Meanwhile, we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.
We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.
We are glad to let you know that the vast majority of apps on our website are available for free download. Only a small selection of apps require payment, and their prices are set solely by the respective developers—we simply provide an official and secure download platform.
Rest assured, whether an app is free or paid, every download link on our site is verified and completely safe. You can download with confidence, and no account registration is needed—just click the download button and you're all set!
Recently we received a lot of emails from our users, which said they couldn't log in for different reasons, such as "forgot the user name or password" or "had a new phone." We are willing to help you out. Please read the notes below to see what we can do.
To answer this question, please first let us know which account you’re referring to.
If you're referring to your account of some app, like your Facebook account or your Youtube account. Unfortunately, we would not be able to help in this case. We would suggest you turn to the customer service of this application.
If you’re referring to your Appurse account, we should apologize for your confusion since there is no Appurse account. We never require registration for our service, and you will not find any procedure related to creating an account or registering on our website.
This question is essentially quite similar to the prior one. It’s a pity that we are unable to help you to cancel the subscription to a third-party application directly, while we would suggest you to contact its customer service for further information.
Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app, we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.
If you want a refund from us, we should apologize for your confusion. Our service is 100% free, and any payment information is not required.
If you run into any site that asks you to provide your payment information, be careful. Remember never reveal your payment information to any unauthorized third parties, no matter how attempting their offer may seem.
Sorry that we cannot answer this question directly, for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.
