[Major Features]
■ Build the kind of connected home you always wanted with ThinQ
The first thing to do on the all new ThinQ is to set up your home. Start by giving your home a name and choosing a wallpaper. Invite members so that your whole family can share and control the products of your home together.
■ Place appliances where you want
What’s a house with no rooms? Arrange your electronic appliances just the way you want in your rooms, living room, etc., and control them conveniently.
■ Pick and choose the alerts you want
The Notification board now shows product and service related alerts on separate screens, so you can choose which alerts to receive.
■ Frequently used features are now more secure
Security improvements have been made to features such as remote controlling, Smart Diagnosis, purchasing supplies, etc. Try them out now.
[Android OS Requirements]
- The ThinQ app supports Android OS 5.0 and higher. Smartphones using Android OS version 4.4 or lower must update their OS in order to use the latest version of the app.
[Access Permissions]
The following access permissions are necessary for the ThinQ app to provide service. Optional permissions are not required to use the app but restrictions to certain features may apply.
■ Required Permissions
- Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices
- Location: To obtain the device connecting SSID & Wi-Fi info when adding devices and search for weather info, current location, etc. To obtain and use location information when using the automation feature (optional)
■ Optional Permissions
- Photos, Media & Files: To check the storage capacity of your smartphone for downloading the software of devices to add. Certain devices may also send and save images on your smartphone.
- Contacts: To verify user information when signing in to the app
- Camera: To scan QR codes
- Mic: Needed when using the smart diagnosis feature
If you’re an Android user and don’t download the app from the official Google Play Store, you may find the installation process more complicated than usual.
But we are delighted to inform you that you don’t need to worry. To ensure you could install this app smoothly, we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step, with the help of pictures.
You may find this helpful article on the downloading site, or visit How to install APK/XAPK files on Android.
If you need further help, please do not hesitate to contact us via email [email protected].
We fully understand your concern about safety. We agree that one person wouldn’t be too careful in the cyber world. Meanwhile, we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.
We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.
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Rest assured, whether an app is free or paid, every download link on our site is verified and completely safe. You can download with confidence, and no account registration is needed—just click the download button and you're all set!
Recently we received a lot of emails from our users, which said they couldn't log in for different reasons, such as "forgot the user name or password" or "had a new phone." We are willing to help you out. Please read the notes below to see what we can do.
To answer this question, please first let us know which account you’re referring to.
If you're referring to your account of some app, like your Facebook account or your Youtube account. Unfortunately, we would not be able to help in this case. We would suggest you turn to the customer service of this application.
If you’re referring to your Appurse account, we should apologize for your confusion since there is no Appurse account. We never require registration for our service, and you will not find any procedure related to creating an account or registering on our website.
This question is essentially quite similar to the prior one. It’s a pity that we are unable to help you to cancel the subscription to a third-party application directly, while we would suggest you to contact its customer service for further information.
Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app, we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.
If you want a refund from us, we should apologize for your confusion. Our service is 100% free, and any payment information is not required.
If you run into any site that asks you to provide your payment information, be careful. Remember never reveal your payment information to any unauthorized third parties, no matter how attempting their offer may seem.
Sorry that we cannot answer this question directly, for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.
