The Shell Energy app provides a range of online features giving you the power to save your energy, and therefore your money, on the go. It’s never been easier to manage your energy account and have control over your spending with these app features:
• Log in using your email address
• Submit your meter readings
• View monthly bills and payments to stay on top of your spending
• Find answers in the Help Centre
• Top up the credit on your account using a credit or debit card
• Keep an eye on your Tariff and get the best deals
We’re always looking to improve our customers’ experience and we value your feedback. If you have any problems with the app, you can email us at [email protected] and we’ll help you to get up and running. If you have any suggestions on how to improve the app, let us know how we can make it better for you.
At Shell Energy, we’re serious about changing energy to meet the challenges of a changing world.
We’ll show you where and how you’re using energy, make it simple to install things like a smart thermostat, and be clear how much you’re saving. And as we continue on the journey together, we’ll suggest ways to make your home energy even more efficient through easy and affordable access to new technology (like electric vehicle home charging).
We’ll also make it easy for you to help the planet. All our electricity is 100% renewable – part of our commitment as a company to making a better energy future for all.
And because we want to reward you for being on a better energy journey with us, we’ll give you loyalty club rewards like a saving on vehicle fuel at all of our service stations.
If you’re an Android user and don’t download the app from the official Google Play Store, you may find the installation process more complicated than usual.
But we are delighted to inform you that you don’t need to worry. To ensure you could install this app smoothly, we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step, with the help of pictures.
You may find this helpful article on the downloading site, or visit How to install APK/XAPK files on Android.
If you need further help, please do not hesitate to contact us via email [email protected].
We fully understand your concern about safety. We agree that one person wouldn’t be too careful in the cyber world. Meanwhile, we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.
We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.
We are glad to let you know that the vast majority of apps on our website are available for free download. Only a small selection of apps require payment, and their prices are set solely by the respective developers—we simply provide an official and secure download platform.
Rest assured, whether an app is free or paid, every download link on our site is verified and completely safe. You can download with confidence, and no account registration is needed—just click the download button and you're all set!
Recently we received a lot of emails from our users, which said they couldn't log in for different reasons, such as "forgot the user name or password" or "had a new phone." We are willing to help you out. Please read the notes below to see what we can do.
To answer this question, please first let us know which account you’re referring to.
If you're referring to your account of some app, like your Facebook account or your Youtube account. Unfortunately, we would not be able to help in this case. We would suggest you turn to the customer service of this application.
If you’re referring to your Appurse account, we should apologize for your confusion since there is no Appurse account. We never require registration for our service, and you will not find any procedure related to creating an account or registering on our website.
This question is essentially quite similar to the prior one. It’s a pity that we are unable to help you to cancel the subscription to a third-party application directly, while we would suggest you to contact its customer service for further information.
Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app, we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.
If you want a refund from us, we should apologize for your confusion. Our service is 100% free, and any payment information is not required.
If you run into any site that asks you to provide your payment information, be careful. Remember never reveal your payment information to any unauthorized third parties, no matter how attempting their offer may seem.
Sorry that we cannot answer this question directly, for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.
